The PGA has lost its way

July 20, 2019- by Steven E. Greer, MD

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The PGA of America (not the PGA Tour) sent out a blast email today announcing that the beleaguered Learning Center they own and operate in Port Saint Lucie would be closing entirely in August. It had been running at half-staff and closing at 12:00 noon.

But why? Was there a lack of demand? Was it a poorly designed facility and ill-conceived concept? The answer is “no” to all of the above.

Meanwhile, the PGA will be relocating the headquarters from nearby Palm Beach Gardens, Florida to Frisco, Texas. Why?

I moved to Port Saint Lucie to work on my golf game. Ohio had become too hot and humid in the summer and too cold the rest of the year. It lacked instructors and practice facilities. Near Port St Lucie is Jupiter, where many of the PGA pros live, and the best teachers in the game.

I was also hoping to use the 38-acre Learning Center near my house, but was disappointed to learn that the PGA was trying to sell it and was barely keeping it open.

I mentioned my ideas on how one could purchase the property and keep it going. People hearing this who also wanted to see the facility stay open introduced me to other golfers and managers. With their help, I put together a nice business plan with financial projections, then presented it to the PGA’s real estate broker (my business plans and financial models were the best in Wall Street when I was a sell-side analyst for Credit Suisse and portfolio manager for Merrill Lynch).

The Learning Center had plenty of golfers wanting to use it. Demand was not an issue. There are no pure practice facilities like it nearby, and few like it in the entire country. There is a Sheraton and Hilton across the street. The facility could instantly have been a profitable golf destination had better management taken over. People from around the world could have flown in for instructional packages led by the best golf teachers.

However, my proposal was ignored during the recent PGA board meeting. I then happened to run into the new president, Suzy Whaley, at the PGA National Club by their headquarters in Palm Beach City. I followed up with an email to her and CEO Seth Waugh, only to be blown off again.

The PGA seems to be set on selling the property to a commercial developer and getting out of the golf business in Florida. The PGA National courses have already been sold to Brookfield, but they keep the PGA name. The PGA claims that the three courses in Port Saint Lucie are safe.

Meanwhile, the CEO of the PGA, Seth Waugh, decided to relocate the PGA headquarters to Frisco, Texas, which is a suburb of Dallas. Why?

One of the 18,000 Deutsche Bank employees recently fired

Seth Waugh was the Wall Street CEO of disgraced Deutsche Bank Americas from 2000-2012. The damage done then has still not healed. Last week, the bank announced that it was closing its equities business and firing 18,000 employees. People were filmed leaving the front door with banker’s boxes, reminiscent of 2008.

Waugh has no significant golfing background other than his son who plays college golf. But like all of the other Wall Street CEO’s from the financial crisis, he suffered no accountability and continued to fail his way to the top, landing the PGA CEO job.

The PGA is just a cash-cow. TV dollars from their annual PGA Championship and the Ryder Cup are the main source of income. The PGA also owns the golf resorts in Port Saint Lucie, Louisville, and the Bahamas. It licenses the PGA brand to other courses as well.

A Dallas paper interviewed Waugh, ““I greenlit the project because I honestly felt it was a once-in-a-lifetime opportunity,” Waugh says. “We’ve got amazing partners: Frisco, Stillwater [Capital], Woods [Capital] and Robert Rowling’s Omni Group, which is the big check. Together they’re going to put a half-billion dollars into our collective dream. We’re going to be responsible for our headquarters, but everything else around it is going to be funded by them. “I’m not sure if you could ever imagine a better combination.” The association’s multifunctional headquarters will anchor the mixed-use development near Frisco’s northern border. In addition to three golf courses, the project will include conference center space, golf-related retail and a 500-room Omni resort.”

The move to Frisco was purely for the money and has nothing to do with the betterment of the game. It will be a hotel and mixed-use real estate complex that happens to have some golf courses. There is nothing innovative about that. It is exactly the type of thing an incompetent Wall Street manager would do.

Running the PGA after destroying Deutsche Bank, Waugh now fancies himself as some corporate-restructuring, deal-making, stellar CEO, no doubt. I know the type well, having been a Wall Street executive myself when Waugh and his colleagues were planting the seeds of mass destruction that led to the biggest financial Armageddon in history. I was there.

In fairness to Mr. Waugh, although he claims to be the man who “green lit” the Frisco move, the move was in the works several years before he became the CEO. Long-time COO, Darrell Crall, is the man who orchestrated it. The PGA website states, “he was responsible for executing the transformational business deal that led to the recent announcement of PGA Headquarters moving to Frisco, Texas, in 2022”

Mr. Crall just so happens to live in the Dallas are. How convenient. Like all bureaucratic organizations, the tail seems to be wagging the PGA dog.

The PGA has lost its way. It is a rudderless ship being salvaged for scrap by corporate raiders. Indeed, there is no mission statement to be found on their website.

Back in 1968, Jack Nicklaus and Arnold Palmer saw that the PGA of America (“PGA”) was a scam and created the PGA Tour as a separate entity. Since then, the PGA has claimed to promote golf by creating “Professional Golfers” who are trained in managing golf courses and giving lessons.

But golf courses around the country are extremely poorly managed. The participation in the sport is way down. The courses built in the boom on the 1990’s are failing. Few PGA professionals even give golf lessons. They are glorified clerks.

After doing a search, I found this 2010 PGA mission statement:

“The mission of The PGA of America is to promote enjoyment and involvement in golf among the general public, as well as to contribute to the sport’s growth by providing services to golf Professionals and the industry. The PGA seeks to accomplish this mission by enhancing the skills of PGA Professionals and expanding playing opportunities for the general public, employers and manufacturers. Through these efforts, The PGA elevates the standards of The PGA Professional’s vocation, enhances the economic well-being of the individual PGA member, stimulates interest in the game of golf and promotes the overall vitality of the game.”

The Learning Center that the PGA is closing should be the crown jewel of the non-profit organization if that mission statement were not empty platitudes. Instead, the PGA is selling it to be bulldozed into an office park.

I literally know of not a single PGA professional who thinks highly of the PGA. That is why I am writing this essay. I have been encouraged to do so.

One PGA professional told me, “A very large majority of PGA professionals distrust what happens at ‘HQ’ and they don’t believe HQ is there to help them.  This is a huge issue out in the trenches with everyday PGA Pros.  They do an annual survey on “What do PGA Pros value most as being a member of the Association”, and every year, #1 is ‘access to attend The Masters’ and #2 is ‘receiving PGA Magazine'”

The PGA of America is much like disgraced FIFA and the IOC. It is all about money that is funneled through the a “non-profit” to the bureaucrats running it. The common denominator in sports corruption is TV revenue, and the PGA is mostly a TV production company selling broadcast rights.

The PGA should be disbanded. It is a parasite living off of the goodwill and brand of the great sport of golf that I love and protect.

(Seth Waugh and Suzy Whaley have ignored my numerous emails)

Update July 24, 2019- Seth Waugh’s Deutsche Bank maintained bank accounts for Jeffrey Epstein even after he was a convicted pedophile and other big banks were dropping him.

Update August 11, 2019- The Feds are focusing now on Columbus and Les Wexner, the source of money for Jeffrey Epstein, this NYT article reports. Despite the death of Epstein, his accomplices will likely be prosecuted. Of note, the article describes how Seth Waugh’s Deutsche Bank seems to have been the prime bank money laundering for Epstein et al.’

Update August 18, 2019- Coming out this week, in the printed version of The New Yorker, is an article that details how so many smart people looked the other way. “The bank (JP Morgan) didn’t extricate itself until 2013; after that, Epstein moved to Deutsche Bank (Seth Waugh was CEO), which kept him on as a client until this summer.”

Update November 6, 2019- The Learning Center is grown up in weeds and the greens are dead. It is sad to see.

Update August 15, 2023-

A PGA professional sent me this:

So, my phone started ringing this morning and I’ve had a few phone calls and text from PGA Pros and even a national golf writer because PGA of America HQ just gave the hatchet to 22 headquarters staff and let them go because there’s a $6 million budget deficit. That is such a freaking joke. It’s ridiculous. They spent 35 million and a lot more on that new headquarters and it’s like a ghost town because nobody’s in there. They had all these people pick up their families and move from Florida to Texas and within a year they let them all go. We can add this to the Seth Waugh expose and for a so-called financial guy he’s doing a piss poor job if all of a sudden they’re 6 million in the hole.

July 3, 2024-

Seth Waugh has been ousted. Of course, he claims it was his decision.

Here is the list of my five-years of reporting on this.

Greer wins.




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21 Responses to The PGA has lost its way

  1. Has the Port Saint Lucie enter sold/closed for Brookfield?

  2. Rhona says:

    Wow, I am glad someone has spoken up.

    Any rebuttal from the PGA yet.

    Please keep us posted.

  3. golfproject says:

    Reply to Rhona:

    No comment from the PGA.

    Social media accounts of PGA pros is causing this essay to take off. Close to 1,000 views by real golfers, which is a big deal.

    • Knowing Pro says:

      At least one Senior Director purchased a home in greater Dallas a year in advance of the announcement. This article is just scratching the surface of the cronyism in the PGA.

  4. Greg Curtis says:

    PGA need look no further than LPGA to learn how to do things right/….especially with junior golfers.

  5. golfproject says:

    To clarify to readers, the PGA Tour and LPGA are distinct entities unrelated to the PGA of America

  6. Chase says:

    Well said. Exactly how I’ve felt for almost 10 years. Besides pros helping pros I have seem nothing from the HQ.

  7. Thomas A Marzolf says:

    PGA of America has been the stable force that encourages training and career development for Golf Pros all over the country. Somewhere along the way, the evolving economy took the services offered by PGA member pros at Golf Courses and diverted the income generated by the game back to the Clubs and Course Owner’s.

    The PGA Pros lost revenue share. This has led to lower income for Assistant Pros who will someday run the Association. The Association has not shared the wealth of The Ryder Cup and PGA Championship with its Members. This has led to a grass roots instability within the organization.

  8. Leo McMahon says:

    Spirit of your article is spot on. PGA OF AMERICA biggest winners are the bureaucrats and developers they do business with. I cancelled my membership last year after 33 years as a member.

  9. Steve jenney says:

    They rob “assistant pros” with “classes” and education forums at their HQ Teaching business and education in the game.

    As the story goes if you want to play golf don’t work in the golf business.

    Very few clubs give a damn about having good assistants. Most treat them as slaves giving them meals and substandard housing.

    I never trusted them when I was in “the business”.

    Gone are the days when “the head pro” makes a great living. More and more, courses are taking away cart income, range income. With the multitude of off course retail outlets selling discounted “pro only” clubs and equipment only a fool Carrie’s a shop full of merchandise.

  10. Mark Burrell says:

    33 years a member, and now working outside services in SC to stay a float.

    PGA and the system for young assistants stinks and always has.

    Where has all the PGA money gone? Certainly not to the members.

    I speak with young aspiring PGA assistants, and I can’t in good conscious recommend that they continue in the field. Sad. I smell a class action suit.

  11. Jeromy Prosser says:

    I have been preparing to take my PAT to start the PGM program, and the more I read and listen to my Pro, the more I think twice about it.

    Is it really worth the money and time for them to say I am good enough, when they are obviously not good enough for the game anymore.

  12. Geoff Bryant says:

    It should be noted in this discussion that part of the demise of the PGA of America was the advent of the United States Golf Teachers Federation. It is now celebrating it’s 30th anniversary.

    The USGTF took the golf teaching profession and made teaching golf a separate entity unto itself which had never been done before. It was obviously a good decision because they have over 25,000 members worldwide.

    The USGTF offered an alternative to the archaic apprenticeship program that the PGA had offered. Most of the USGTF’s members have either found or created their own employment and now occupy nearly every aspect of the golf teaching industry.

  13. Tony Chateauvert says:

    The PGA of America is actually 2 entities: The Ryder Cup and PGA Championship and then the Membership.

    There is no money to be made through the membership. The PGA of America made $280,000,000 in 2017. Being a Not for Profit, none of this money unfortunately finds its way to the rank and file member.

    An organization as big as the PGA is archaic in that they still have figurehead Presidents and Boards that change every two years.

    PGA should pay the back taxes, become For Profit, and come up with a profit sharing plan for the PGA Member. Then close the floodgate of new PGA Members. 29,000 members is too many and dilutes the brand of being a PGA Member. Bigger is not always better.

  14. Paul Tagher says:

    After being class F for 5 years I decided to, at least temporarily, leave the PGA.

    Lots of things I miss out “in the real world”.

    “Former” life member? I remembered life member dues were about $100/year.

    Why leave?

    I had very close to 25 before I left…

  15. David emerick says:

    PGA member since 1988 and agree with the article and comments. Bunch of thieves living off the members just horrible! #makethepgagreatagain let’s do something about it! So against the move to Texas.

  16. Mike Riley says:

    As a member of the PGA Golf Club, I, like the author, settled in Port St Lucie because of the 4 golf courses and the world class learning facility. We are now down to three courses, as a result of the TRAIL being sold to an outside golf management company at what many would agree to be a bargain price, largely due to their admitted inability to make a profit or even break even at this facility.

    Now, with the closing of the Learning Center, the PSL facility is now becoming a shadow of it’s original dream and with the postponement of a promised new practice & learning facility located within the confines of the remaining three courses, we as members have been made victims, of the PGA’s lack of vision and leadership.

    A couple of options which makes a lot of sense to many PGA members would be to enter into discussions to purchase or lease the privately owned LEGACY course, which sits in the middle of PGA’s gated community and is surrounded by the remaining three courses. In addition, Learning Center could easily be converted into an executive or par three course to encourage the aging population and especially the young to stay in and grow our great game.

    The PGA, with its enormous reserves, could easily become more of an agent of change at its own golf facilities and more true to its original mission statement rather than a purveyor of insulated corporate growth.

  17. Daniel Utley says:

    Unfortunately most if not all of these comments along with the article are self serving or flat out uneducated. The PGA Professional is without a doubt the authority in all aspects of club operation throughout the world. It just as golf professionals but as GM’s as well.

    Golf isn’t in the decline in the least. It’s growing in participation, facilities and most importantly money and goodwill back to the communities it serves.

    There is no doubt The Ryder Cup and The PGA Championship are valuable properties. The money earned through those can not be filtered as a direct benefit to the members of the PGA because of tax annulment laws unfortunately. This is an issue that needs to be resolved and is one that HQ is actively trying to solve.

    But this isn’t a PGA or HQ issue, this is a federal tax issue of being a non profit.

    By simple response to all the haters is to make your choice. If you don’t want to be a PGA Member then go ahead and drop it. I promise the PGA of America will be fine. Can you say the same? And if not then maybe the PGA does more for you than you give it credit for?

  18. Dan Brown says:

    Seth Waugh is a scammer and possibly a criminal. He is the epitome of the the old white boys club.

    Golf is not growing.

    Thousands of aspiring young golf pro assistants work for minimum wage or have no jobs or future.

    PGA of America is the FIFA of golf. Most of the money supports the bureaucracy. It’s a dead man walking.

  19. Bill Euler says:

    I am proud to be a PGA Life Member.

    You talk about poorly managed. Take a look at the management companies that are running the clubs, not the PGA golf professional. I know of several PGA professionals who teach, provide rules instruction, run excellent tournaments and outings, hire and train their staffs, take members to tournaments and on golf trips.

    BTW, until the decision to move to Texas, Darrell Crall had been living in Florida. The new headquarters has an agreement with the Frisco ISD to provide a facility for their school golf teams. There may some questions about the PGA and it’s finances, but you are wrong about the Association as a whole. I am proud of who we are and what we stand for.

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